Stephen Miller, CEO of Cutting Edge Medical Supply, LLC has been in the medical field his entire life always helping others. In his career, just passing 31 years in the emergency medicine and allied health fields, he has seen the evolution of medicine to include supply chain and logistic inconsistencies.
In the past, the ordering process was laden with red tape and delay after delay with approval after approval needed for the simplest of necessary items, most needed in a day or two, not 1 to 2 weeks or even longer. Even in a paperless system, delays always BECOME A VERY LARGE STUMBLING BLOCK.
After brainstorming and speaking with colleagues in the various medical fields, Endoscopy and OR settings, he discovered the potential nitch in the market. As technology and supply chain logistics have changed with the times, he found the ability to bring to the market, a variety of specialty medical equipment, cleaning solutions and accessories that are not only best price guaranteed, but the ability in most cases, next day delivery.
We at Cutting Edge Medical Supply will ALWAYS PUT THE CUSTOMER FIRST AND TREAT THEM LIKE FAMILY BECAUSE THE PATIENT SHOULD ALWAYS COME FIRST OVER PRICE AND RED TAPE!
Our mission is to provide top quality products to Operating Rooms, Sterile Processing Departments and Surgery Centers at the best price around the world so they don’t have to go over budget and still be able to provide excellent patient care when needed.
To become the leaders worldwide when it comes to Operating Rooms, Sterile Processing Departments and Surgery Centers supplies, making it one-stop purchase for all their Healthcare needs.
After the sale and subsequent dismantling of Medisafe America at the end of 2016, Eric Senter and ESED Technologies, Inc. continued to provide the same service and support that customers had come to expect – namely expert and comprehensive service and support.
Now, Jose Lodeiro and Cutting Edge Medical Supply LLC have joined ESED Technologies, Inc. to broaden the support available to Medisafe equipment owners.
Jose Loderio joined the Medisafe family early in 2007 – just as the very first British-built SI-PCF Sonic Irrigator was installed in Seattle, Washington. For the next ten years, Jose acted as Medisafe’s Service Liason and Director of Medisafe’s Customer Relations Department.
Always customer driven, and an advocate, Jose’s passion for Medisafe products culminated in the design and deployment of a ‘Tiered Contract Warranty System’ – wherein unplanned maintenance was seamlessly coupled with non-contract planned maintenance visits – free repairs for keeping your Medisafe unit compliant!
This all-inclusive feature was lauded by customers in that it provided transparent and cost-effective service and support for their Medisafe equipment. From coast to coast, Jose’s unique approach to Medisafe customer satisfaction set the groundwork that would ultimately become the staple of the Medisafe Service Department and provide the routine face-to-face contact Medisafe end users would have with their Field Service Engineers.
- We are the preeminent Medisafe Equipment Sales, Service and Support Experts.
- We are your original Medisafe Factory Sales, Service and Support Team.
- We are:
- Jose Lodeiro, Manager of Medisafe Customer Relations
- Roy Gonzales, Manager of Medisafe Service and Support
- Eric Senter, Medisafe National Field Service Engineer
- And our select team of other dedicated Medisafe support personnel.
What our clients are sayingTestimonials
We depend on Cutting Edge Medical Supply. They are equipped to meet the needs of every aspect of the Sterile Processing Department, every time and in a timely manner with stellar customer service practices.
Excellent product and 5-stars quality service!!
MilestonesBrief History of Our Company
Cutting Edge Medical Supply was established and started in business